Cloud PBX phone systems called virtual PBX are becoming popular for organizations of all
sizes. Using a hosted PBX phone system can save you money, but it's not just
business owners who stand to benefit from them. Many types of companies are
increasingly switching to a hosted PBX phone system for their businesses
including agencies, construction firms, and consultants offering freelance or
contract work.
Why You Should Use a Cloud PBX Phone
System
1. Improved
productivity
2. Save
money on hardware, phone systems, and support technicians
3.
Flexibility to change plans or providers without changing equipment or line-ups
4.
Consolidated billing - no need for multiple telephone lines with separate
billing methods (ie: cell phones, home phones)
5. Increased
company value
Cloud PBX
phone system is improved productivity. If you have ever used a PBX phone system
before, even on an analog line, then you know that all calls going outside of
the building or going to a cell phone MUST be routed through the PBX system as
trunks.
This allows
you to select which lines any particular caller may dial, and therefore what
extensions must ring. For example, if an employee is out sick, their line is
busy or turned off, then they cannot be reached via the traditional phone
system.
The advantages of cloud PBX phone system
A
traditional landline telephone system for Voice over IP - VoIP technology is
not always available due to some reasons. Cloud PBX phone system overcomes
these challenges. It works the same as any business phone system but it is
hosted on 100% uptime, high bandwidth Internet cloud servers. Cloud PBX makes
you able to connect with your clients anywhere, anytime through landline or
mobile devices at a very low cost.
No huge upfront costs
A
conventional on-site PBX phone system can be very expensive to set up. Once
this initial investment is made, there are also significant recurring costs for
maintenance and upgrades. Cloud PBX phone systems are typically much less
expensive to buy in the long run because there is no large upfront hardware
cost.
Highly flexible
A virtual
PBX platform lets you configure your phones exactly how you need them to be. If
your business is expanding and you need more lines, you can do it immediately.
If a
customer needs something tweaked on their phone, it's no problem either because
everything is done through the software interface of the hosted PBX system.
Unlimited scalability
A virtual
PBX phone system is very scalable. You can add or delete users with just a few
clicks in the cloud.
By unifying
your communication channels under one PBX platform, you will have better
control of your business communication and operations. Businesses that are
growing rapidly especially benefit from choosing a hosted PBX phone system
instead of investing in on-site.
Quick deployment
Many cloud
PBX phone system solutions are extremely easy to install. You can also go with
professional assistance depending on the host's recommendation.
Customized services
There are
many cloud PBX phone system companies that offer fully customizable services
including advanced routing, extensions management, and custom-tailored bundles.
It is not
just businesses who can benefit from a hosted PBX phone
Features of Cloud PBX phone system
The cloud
PBX feature gives you ease of mobility via any device. It allows you to
work with flexibility and ensures transparency.
VoIP Calling
With a
virtual PBX solution VoIP calling features, your business gets enhanced
productivity and savings on international calling.
Mobile Extensions
A virtual
PBX solution allows you to make calls via any device connected to the Internet
like smartphones, iPhones, Android smart devices, and tablets.
Call Recording & Monitoring
If you need
to record or monitor phone calls for legal or security purposes then a cloud
PBX phone system is the best choice. Hosted PBX solutions offer call recording
and monitoring facilities to ensure that all your employees follow a strict
protocol for business calls.
Automated IVR
An automated
interactive voice response (IVR) feature gives you more control over telephone
systems operations. You can create custom menus, greetings & messages to
notify your clients about the different services and also to provide options
for different support lines.
