Hosted VoIP or hosted PBX entails the use of a remote setting to host a PBX and hardware. Furthermore, businesses use the VoIP service from that setting. Your office can have VoIP phone service, but the PBX cloud can be hosted at the data center of your VoIP provider, so hence the terminology hosted VoIP. Companies distribute millions to traditional phone companies for the freedom of making calls through landlines. Therefore, it is an acutely embedded system, developed over a century of business practice. But VoIP offers a modern telephony solution that renders businesses greater flexibility in the performance of business operations over the phone.
Today, all businesses depend on phone systems for both internal and external communication. So, every company aims at choosing a phone system that can act as the primary communication tool for the sales support team and customers. As a result, VoIP solutions are effective as they offer easy integration with CRM tools and advanced features. In addition, the VoIP providers design their systems with flexibility as the main component. Therefore, it is easy to scale up along with your business. There are many reasons for switching to hosted VoIP, as described below.
Benefits of Hosted VoIPThere are various advantages to set up a hosted VoIP system, but the most remarkable benefit is the significant savings. As a result, you save more on the setup, configuration, maintenance, and recurring costs. Some of the substantial advantages also include:
• On-demand access to local and toll-free numbers
• Enhanced competency in dealing with the spike in inbound calls
• Able to swiftly scale up or down based on demand
• Current features upgrades without extra costs and adds new features with ease
• Eliminates the additional costs such as upgrades, maintenance, and setup linked with a traditional PBX system
• Progressive infrastructure with devoted servers to guarantee the continuity of business with no downtime
• Increased reliability along with security
Quick Set-Up
It just requires a few days to establish hosted VoIP with no disturbance to the business. In addition, there is no need to implement on-site infrastructure. Once set up, your service provider renders all the updates and maintenance. As a result, it eliminates the extra costs of hiring a full-time employee to administer a hosted VoIP and pays for the continuing operational costs.
Remote Working
With the Covid-19 pandemic, prepared companies for remote working allowed their employees to work from home effortlessly. Hence, it ensured that the operations were performed and achieved as usual without any issue or glitch. Likewise, the hosted VoIP lets your workforce access the phone system from anywhere around the globe as long as they have a stable internet connection. As a result, it is easy to forward calls to their laptops or phones without the expense of any extra equipment or software.
Greater Reliability
Another significant advantage includes an increase in security and reliability. VoIP does not depend on a landline, so it decreases various potential problems. In addition, it promises the continuity of business because of the network of redundant data servers situated all over the country of the best service provider, like Xinix. If your business is affected by any physical setback, then you rest assured that your telephone system is still up and running remote or on-site. As a result, you gain a high level of reliability with high-performing communication systems offered by the best-hosted VoIP providers, like Xinix.
